Our Services

Our team of highly qualified experts strive to provide physician practices with the tools and resources needed to ensure all patients have access to affordable, quality treatment. We work to remain at the forefront of in-office biologic therapy delivery. Our staff at Altus Infusion is trained to maintain an infusion clinic suitable for our patients, treating each and every one as if they were family.

WHY CHOOSE US

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Client Services

The goal is to provide clients and their staff with administrative support as it applies to the client’s biological suite. Services include, but are not limited to:

  • Financial/performance analysis assistance as needed
  • Build and maintain solid relationships with all clients so as to foster the sense of partnership with Altus Infusion.
  • Troubleshoot and resolve problems.
  • Implement processes and protocols to ensure all business elements are in place for new clients.
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Experienced Staffing

Our infusion nurses are carefully chosen based upon experience and skills in IV therapy, as well as their level of compassion for bettering the lives of our patients. All of our active Registered Nurses or Licensed Vocational Nurses undergo an extensive two-week training, followed by a practicum and final exam.

Our patient advocates are trained to ensure that infusion patients are fully informed of their benefits and financial responsibility; advocates also are adept in finding additional funding sources to ease the patient’s final out of pocket expenses, ensuring affordable care.

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Billing & Reimbursement

We manage the full revenue cycle, including billing and accounts receivable follow up, appeals, payment posting, and contract variance review. We also work with various drug assistance programs and charitable foundations to assist patients with their financial responsibility after insurance.

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Partnering with Physicians to Provide

Comprehensive Biologic Management Services

THE PATIENT EXPERIENCE

WHAT YOUR PATIENTS CAN EXPECT

PROCESS OVERVIEW

FIRST

An Altus Infusion Patient Advocate will call the patient to explain the process to get the treatment started.

BENEFIT VERIFICATION

NEXT

Our business office will reach out to the patient as we identify specific benefits, authorization requirements, and assistance programs available to them.

TREATMENT SCHEDULING

THEN

A member of Altus Infusion will contact the patient to schedule the treatment with the physician and prepare them on what to expect next.

RECEIVE TREATMENT

LASTLY

The patient receives their treatment in the comfort of their physician’s office.

THE PARTNER EXPERIENCE

WHAT YOU CAN EXPECT

ACCOUNT MANAGEMENT SERVICES

Assigned support to optimize the practice and patient needs

ADMINISTRATIVE SERVICES

Full Revenue Cycle Management (Billing and Accounts Receivable, Reimbursement Support, Appeals, Payment Posting)

ADVOCACY

Membership to the National Infusion Center Association (NICA)

CLINICAL SERVICES

Experienced onsite Biologic/Injection nurse with the ability to scale staff as infusion volume grows

CREDENTIALING

Assistance with credentialing through both commercial payors and Medicare

DRUG ACQUISITION & REBATES

Drug acquisition by Altus Infusion on behalf of the practice; access to Altus Infusion negotiated rebates

IMPLEMENTATION SUPPORT

A designated project manager to lead onboarding activities and ensure all business elements are in place prior to go-live

PATIENT SERVICES

Eligibility & benefit verification, patient scheduling, patient assistance programs

SITE SET UP

Physical space design setup including patient chairs, related medical supplies and light décor

TECHNOLOGY / REPORTING

Secure access to a “Client Dashboard” for self-service reporting for critical business metrics and electronic payments – Access to AIMS; Altus Infusion’s proprietary software for order fulfillment and therapy execution

NATIONWIDE

EXPERTISE

GREATER ACCESS TO CARE

THROUGH IN-OFFICE PATIENT ENCOUNTERS

UNLOCK A

NEW REVENUE STREAM
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