San Antonio, TX
Posted 1 month ago

Medical Receptionist – San Antonio, TX

San Antonio, TX, USA Req #196
 Friday, January 17, 2020

Altus Infusion is dedicated to Treating Each Patient Like Family through its management of the administrative aspects of our physician’s biologic therapy practices. Our clinical professionals and administration staff are experienced and achieve desired results.  We have a team environment that is filled with motivated, hard-working, and joyful employees ready to help our physicians and patients.  Altus Infusion fosters opportunities for development and would like to provide you a real chance to make a difference.

Essential Functions:

  • Greet patients in a professional manner
  • Register patient and check insurance eligibility using the appropriate eligibility system
  • Obtain appropriate co-payment for service
  • Answer telephones promptly and courteously
  • Transfer, conference and park calls as appropriate
  • Route calls according to department protocol
  • Access, understand and accurately make appointments using the scheduling screens within the appropriate system
  • Oversee waiting area and ensure that all patients are checked in
  • Other duties as assigned.

Preferred Qualifications:

  • Education: A minimum of a high school diploma or GED
  • Experience: A minimum of 1 year of customer service experience
  • Previous experience in a medical office environment preferred
  • Knowledge: Must have experience working on a computer.


  • Must have the ability to establish and maintain effective working relationships with staff
  • Must have the ability to maintain confidentiality of sensitive information
  • Must have excellent organizational and communication skills
  • Must have the ability to present information in a clear and concise manner
  • Must be very detail orientated
  • Must have excellent customer service skills
  • Must have the ability to work in a fast-paced environment and have the ability to multi-task
  • Must have excellent computer skills

Physical Demands:

  • Requires prolonged sitting, some bending, stooping and stretching
  • Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment
  • Requires normal range of hearing and eyesight to record, prepare and communicate appropriate messages and reports

Environmental Working Conditions:

  • Work is performed in an office environment
  • Involves frequent contact with the public by telephone and the staff in person
  • Work may be stressful at times because of the high volume#INDADM2

Job Features

Job CategoryMedical Receptionist

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